Privacy Policy

Nippon Aqua Co., Ltd. (hereinafter "the Company"), acting on the basis of its Management Philosophy and its self-determined Code of Conduct, will contribute to society, earn the trust of all of its customers, and engage in business activities to meet people's expectations for the Company.
Recognizing that the personal information we acquire through our business activities is a valuable asset of people as well as a vital asset for our company as a source of new value creation, we protect personal information properly in accordance with the basic policy below.

1. About the collection of personal information

We collect personal information from customers primarily in the following cases. Our purposes in making use of collected personal information are also as described below. Any other specific purposes of use are specified where appropriate.

About applications for services

  • For the confirmation of applications for services and for the provision of services

Cooperation with questionnaires

  • For the analysis and posting of results of questionnaires, etc.
  • For use as reference in future editorial content production and planning, etc.
  • About applications for document requests, etc.
  • For the provision of information, etc. about our company and partner companies

Orders for products

  • For confirmation of orders and shipment of products

About applications for employment

  • For determination and notification of employment in open job positions

In all cases of information collection, we aggregate personal information to create statistical data that does not contain information that can be used to identify individuals. When using personal information as reference data for the improvement of our products and services or for the disclosure of statistical data to third parties, we may use personal information to provide information on new products, services, etc. (whether belonging to our company or not).

2. About the use and management of personal information

Except as required by laws and regulations, personal information provided by customers will not be used for purposes other than those specified in advance, without the prior consent of customers.

We rigorously manage personal information provided by customers and take appropriate measures to prevent loss, leakage, tampering, etc.

We will promptly address any problems that may arise. We will take appropriate measures to prevent tampering, etc.

3. Disclosure and provision of personal information to third parties

We will not disclose or provide to third parties any personal information provided by customers without their prior consent, except in the following cases:

  • When outsourcing the handling of personal information to a third party in conjunction with our purposes of use
  • When dealing with financial institutions, etc. to confirm information on payment for ordered product
  • When in conjunction with laws and regulations

When the handling of personal information is outsourced to a third party, we will take appropriate measures to ensure that customers' personal information is properly protected.

Our company may create and release statistical data including data concerning connection to this website. In such cases, we will not disclose or release site visitors' personal information itself to third parties.

4. About the use of cookies

Cookies are used on some pages on the company's websites. A cookie is data that a web server writes to devices in order to individually identify devices that access specific web sites.
The receipt of cookies can be refused, and received cookies can be deleted.

5. Cautions

Our company is not responsible for the handling of personal information that is provided by site visitors to third-party online sites that are linked to from our website. Please see provisions on the handling of personal information at the individual linked web sites.

6. About inquiries concerning personal information

Personal information provided by a customer may be confirmed, corrected, or deleted at the request of the customer, as provided for by laws and regulations. At that time, we may contact the customer by telephone or other means to confirm information.
After verifying the identity of the customer, we will appropriately confirm, correct, or delete the information as requested. In magazines and other publications issued by our company, third parties other than our company may on their own collect personal information through advertising pages, etc. Our company is not responsible for the handling of customers' personal information in such cases.